Innovation, reimagined

We're focused on helping retailers and brands understand, get access to and adopt the best innovation and tech out there.

Trusted by the world’s best companies

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John Lewis logo
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Grosvenor's logo
Kohls logo
The White Company logo
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We are outcome-focused

We can support end-to-end from your first steps in innovation through to finding the right solutions and helping you execute.

How we help

Technology Scouting

Finding the right emerging tech for your business based on your needs.

  • True Database Scans
  • Deep Dives
  • Immersive Demos
  • Ongoing Horizon Scanning

How we help

Strategy & Execution

Helping understand, test and scale emerging tech and innovation strategies.

  • Ongoing Bespoke Opportunity Analysis
  • Innovation Programme Design & Execution
  • Portfolio Management

How we help

Executive Support

Maximising the impact of innovation and ensuring senior buy-in.

  • Board Presentations
  • ExCo Participation
  • Investment/M&A support

Insight Reports

True Insight Reports are the culmination of 12-week research sprints into topics of core interest to our brands across portfolio and Partners. True’s unique position in the markets gives us unprecedented insight into technology markets across the capitalisation spectrum so that we can understand developments at the edge of innovation and their relative maturity. By adopting a holistic view of an entire vertical, we help our portfolio build their knowledge and shine a spotlight on technology companies & teams that are excelling.

Technology Partnerships

We connect leading technology solutions to our global network of retail and consumer executives. We help our technology partners materially accelerate growth by:

  • Making warm introductions to major corporates
  • Supporting geographical expansion
  • Enabling better retention, cross- and up-sell
Become a tech partner

Innovation Challenges

Our brands share a hunger to innovate; to anticipate and shape the future of their industries. To keep them equipped for tomorrow, we run Innovation Challenges across our Network, inspiring creativity and competition in pursuit of the next great leap.

View challenges

innovation stories

Insight

From HustleGPT to Autonomous Brands: How AI Agents Could Redesign Retail Organisations

AI agents, inspired by the viral HustleGPT movement back in 2022, are opening up bold new possibilities for retail. This piece explores how autonomous brands—powered by AI—could reimagine how retail businesses operate, scale and grow. It's a glimpse into the future where innovation isn't just about what companies offer, but how they're built from the ground up to work smarter, faster and better.

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Events

Our partnership with World Retail Congress, plus this year's highlights

We partnered with the World Retail Congress to curate its Startup Zone, highlighting ten groundbreaking businesses and their technologies redefining the future of retail.

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