The Cotswold Home Delivery Training Academy in Staffordshire features a fully equipped training facility consisting of: a bedroom, living room, kitchen and stairway, allowing delivery drivers to navigate the delivery of furniture items around the home. With a positive customer delivery experience at the forefront of this initiative, new and existing drivers will be able to hone home delivery techniques ahead of the peak Christmas period with precision and ensure a straightforward and stress-free delivery service for customers.
With 21 new drivers and 10 new vans as part of the opening of a further delivery depot in Swindon, The Cotswold Company's aim of lightening the load of home furniture delivery pressures forms part of their commitment to becoming a leading premium homeware brand in the UK.
Ranking among the Top 500 retailers in the UK, The Cotswold Company is taking the lead in demonstrating its dedication to providing a high-quality customer experience and focusing on making beautiful furniture - and making it well.
Ralph Tucker, CEO of The Cotswold Company explains: 'At The Cotswold Company, we want to take the stress out of deliveries and, through our investments in the CHD Training Academy, are empowering our delivery drivers to tackle all delivery scenarios and ensure a customer’s new purchase arrives in the room of their choice in a careful and considered manner.
By investing in how our teams deliver and expanding our reach with our second depot in Swindon, we have a really strong platform to support our future growth and ensure The Cotswold Company becomes one of the UK’s leading premium homeware brands.'
